Being able to store custom fields on employee profiles would make it much easier to include the right details in customer-facing emails—without manual copy/paste or workarounds.

With custom employee fields, you could:

• Add employee-specific links (e.g., a personal LinkedIn profile, a bio page, or a dedicated page on your website)

• Reuse those details in notification emails sent to customers, so messages stay consistent and up to date

• Tailor communication by including the most relevant information for each employee (based on how your team works)

This idea would help teams create more personalized, professional notifications while keeping employee info organized in one place.