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Customer - Password Reset#1650

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URGENT. When a customer books the service, location and time, when logging in or registering, if they type a letter wrong in their email or password, the page refreshes and all progress is erased, and the customer has to rebook the service from the beginning. (instead of reporting “incorrect email or password” or similar). Too many suspicious errors for our customers not to book and not use. Then trafft takes ages to fix. This is making me angry. Thanks.

a month ago
Changed the status to
In Progress
a month ago

Hi! Thanks for letting us know! We’ve prioritized this, and our developers will resolve it in the coming days.

Best,
Trafft team

a month ago
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Thank you TRAFFT. You can take advantage and change the login/registration order so that it appears before viewing availability.

a month ago
Changed the status to
Completed
24 days ago